Frequently Asked Questions
Straight answers to the questions we hear most.
Ordering
What's the minimum order?
[Insert Andwer Here]
How do I place an order?
[Explain the process: browse the store, request a quote, or contact you.]
Decoration Methods
Which decoration method is right for my order?
[Briefly compare embroidery, screen printing, DTF, and DTG: best uses, quantities, garment types.]
What artwork files do you accept?
[List accepted formats, e.g. vector files preferred, and whether you offer design help.]
Production & Shipping
How long does production take?
[Standard turnaround, rush options, and when the clock starts, e.g. after proof approval.]
Do you offer local pickup?
[Pickup details and shipping options.]
Proofs & Returns
Will I see a proof before you start?
[Proof process and approval steps.]
What if there's a problem with my order?
[Your policy on errors, reprints, and returns on custom items.]
